Terms and conditions
This Website is for personal use only and the products purchased on the Website can not be resold in a commercial setting. To use this Website, you must be 18 years of age or older and have a valid credit or debit card issued by a recognized bank. RACING COLLECTION reserves the right to refuse any order. By ordering, you confirm that all information you provide to us is accurate, you certify that you are authorized to use the credit or debit card used to place an order and that you have sufficient funds to cover the price of goods ordered . The cost of foreign products or services is subject to fluctuations. All advertised prices are subject to such variations.
a) Acceptance of the offer and confirmation of the order by SAS ANCO
After you have clicked the "Order" button, the payment will be made by the payment method you have designated and SAS ANCO will start the processing of your order. Our contract with you will be formed, in accordance with the terms of the Civil Code, at the moment your order is placed successfully after you have clicked the "Order" button on the last order page in which the information is summarized.
You will receive an email acknowledging receipt of your order in which you will be given an expected delivery date. Only the products listed in the confirmation email sent at the time of shipment will be included in the contract.
Please note that delivery may be subject to postal delays or other events against our will. If this happens, we are not responsible and will not refund shipping costs.
Due to the speed with which we process orders, your order can not be canceled more than 30 minutes after you have placed it. You can always return the ordered items as described in the Returns section.
b) Price and Availability
Our prices are indicated in euros. They are inclusive of VAT (all taxes included including VAT).
We do our best to ensure that the information (including availability), descriptions and prices are accurate. However it is possible that errors remain. We do our best to ensure that all products included in your order are available.
Where applicable, prices include the VAT corresponding to the tariff of the country of reception within the European Union. Delivery charges and, if applicable, customs duties must be paid in addition. If the case arises, these additional costs are clearly indicated and added to the total amount you agreed to pay, when after review, you confirmed your order. You are considered as the importer of any order addressed to you.
Any change of French VAT rate can be reflected immediately on our prices.
However, please note that the issuer of your credit or debit card or bank may charge a foreign exchange or other fee in connection with your order. You must contact the issuer of your credit or debit card to find out about any charges.
The company reserves the right to change prices at any time. Items will be billed based on the rates in effect at the time of registration of the order.
Upon receipt of your order, we will pre-authorize your credit or debit card to verify that funds are sufficient to cover the transaction. Your order will not be accepted and the products will not be shipped until this pre-authorization procedure has been completed. Your credit or debit card will be charged when we confirm the order. Unfortunately we can not accept payments by check or cash.
You can pay by the following means:
BANK TRANSFER: SAS ANCO
BANQUE GUICHET ACCOUNT NUMBER
13135 00080 08005878327 57
IBAN FR76 1313 5000 8008 0058 7832 757
BANK CARD :
The RACING COLLECTION site is the subject of one of the most effective security systems at the moment. It has not only adopted the SSL (Secure Socket Layer) encryption method but has also strengthened all the scrambling and encryption processes in order to most effectively protect all sensitive data related to the means of payment . RACING COLLECTION never has access to confidential information relating to the means of payment. This is why the bank details of the member will be asked for each new order.
Your payment request is routed in real time to the PAYBOX secure payment manager , who performs various checks to prevent abuse and fraud. In any case, the online supply of your card number and the final validation of your order will be worth, in accordance with the law of March 13, 2000 on the electronic signature, proof of the completeness of the order and the exigibility of the are due in execution of the said order.
All phases of payment to be made between the buyer via PAYBOX is fully encrypted and protected. The protocol used is SSL coupled to banking money.
This means that the information related to the order and the number of the credit card do not circulate in clear on Internet:
- The credit card number is not printed on any paper, invoice, bill or other listing. - The merchant is not aware of the card numbers. - PAYBOX does not retain card numbers after transmitting the payment transaction to the merchant's bank.
Thus, no person has access, either in a computerized manner or in a printed form, to the credit card details of the buyers.
The risk of being "hacked" his credit card number when making a purchase on RACING COLLECTION is therefore zero.
A special process, developed by PAYBOX Services, makes it possible to monitor in real time the behavior of the bearer, in particular to avoid the use of the payment server as a tester of automatically generated card numbers, or for other types of attacks.
PAYBOX is naturally approved by VISA and MASTERCARD as part of the PCI-DSS program .
This PCI-DSS program imposes security standards defined by VISA , MASTERCARD , BANK GROUP , AMERICAN-EXPRESS and many payment systems.
d) Delivery and order tracking
Orders are delivered by post or by carrier with flat rate contribution to postage and packing and are offered from 250 € VAT included. The risks of transport are the responsibility of the customer from the exit of the warehouse. The customer will have to check the condition of the packaging and the conformity of the delivered items and report immediately to SAS ANCO any anomaly.
Orders are delivered by the Post Office, in "Colissimo Suivi". You will need to carefully fill in at the time of the order the delivery address and indicate a phone number.
Neither SAS ANCO nor the carrier can be held responsible for an impossibility of delivery due to inaccuracy in the delivery address. Delivery is guaranteed by the deadline indicated at the confirmation of the sale. It is recalled that are considered inter alia as cases of force majeure, the facts of strikes, blockages of road networks, rail or air whatever the cause and of course the facts due to bad weather. In case your order has not arrived but a shipment has been sent by us in support of a colissimo number you have 45 days to make a claim on the package from customer service RACING COLLECTION .
At the conclusion of the inquiry RACING COLLECTION will refund your order as soon as possible. Do not hesitate to contact our customer service by email: firstname.lastname@example.org .
The products are packed in such a way that there can be no dispute about their return under the conditions laid down.
You are therefore advised not to open the packages containing the products sold if you have decided to return them.
RACING COLLECTION is based on a computer system that ensures the traceability of the operations from the receipt of the order to the preparation of it and its shipment to the address you have indicated. Multiple controls are carried out at all strategic stages of our logistics process to reduce any errors and anomalies in the preparation of orders.
A notice of departure of your order from our warehouses is sent to you, accompanied by a Colissimo Number (13 digits) which will allow you to follow the procedure of routing of your parcel. Just click on the link www.coliposte.fr and enter the number colissimo communicated to ensure this follow.
In case of late delivery, do not hesitate to contact us by email through the "contact" section of our site, indicating your address, your order number and your telephone number so that we can trace your order and reply to you as soon as possible.
A number of events can cause delays, including: - Supplier delivery issues - Delivery address errors - Colissimo delays - Losses at the processing center.
Colissimo followed shows that the package has not been subject to any degradation or burglary. You must expressly refuse delivery in this specific case. Upon signing, with the distributor, you accept the delivery and we can not take into account the missing or defective products related to a package that has been damaged.
For any order placed before 15h the latter will be dispatched the same day, except against order. The delivery can take between 1 day to 5 working days according to the availability of the articles and the delays of the post office. However this period can be lengthened during sales due to a more intense activity, as well as during holidays due to a reduced workforce.
e ) Guarantees
If the product delivered does not match what you have purchased, RACING COLLECTION facilitates the return formalities and pays you the costs; For this, contact us by email at email@example.com
and describe to us the purpose of the nonconformity. At the same time, we will send you a "Colissimo" form which you will fill out and which will allow you a free return of the parcel. If you use this procedure to return a product as part of a withdrawal, procedure for which the return costs are not free, we would be entitled to request in addition to the reimbursement of return costs a fixed penalty of 50 €.
It is recalled that the manufacturer is responsible in principle for all matters relating to the safety of products (Article 1386-1 of the Civil Code) . In any case, the responsibility of RACING COLLECTION can not exceed the value of the item purchased and no other compensation could be claimed outside of those that are expressly provided for in the Consumer Code.
The products we offer are covered by the legal guarantees of French law.
f) Condition of exchange and return for refund
We do our best to ensure that all our products meet the high quality standards our customers expect. However, we know that from time to time, some products pass through our audits and inspections. Therefore, if you think that the products you have received are defective, we thank you for informing us immediately by contacting us by email and returning the products by following the procedure described here. Please include as much detail as possible regarding the order and the problem with the affected products.
The customer can make a single request for return or exchange online by order on the site www.racing-collection.fr
If the customer does not want the exchange, returned items will be refunded upon their reinstatement in stock.
You have 14 days upon receipt of your order to return your items.
Returned items must be new, unused and in their original condition otherwise they will not be accepted and returned to you. All returned items (Polo shirts, shirts, accessories, shoes, original packaging, accessories, instructions ...) must be returned perfectly intact. Upon receipt of the package, RACING COLLECTION will judge the perfect condition of the returned merchandise. No returns will be accepted if the returned items have been visibly used or damaged by the customer and such use or damage render the items unfit for sale. If the return is refused by RACING COLLECTION , the items will then be returned to the customer at these costs without the customer being able to demand any compensation or refund entitlement, with the exception of the subsequent exercise of his warranty rights on the goods. sold.
The customer will have to keep the proof of deposit of the parcel which will be given to him by La Poste. In case of loss of the package, no release of order, exchange or refund can be made without this proof of deposit. The customer has a period of 14 working days from the date of deposit of his return package to make any claim relating to his return. No request will be accepted after this deadline. The customer must send his complaint by e-mail to the following address:
Remember to slip into your package the return form completed with the items to return. If you need a Return Ticket, download it in the 'Attachments' area on the right and do not forget to mention your order number.
Remember that the return package remains under your responsibility until it arrives in our warehouses, so always ask for proof of shipment to keep an eye on its evolution.
Your return will be processed within 1 business day of receipt and a confirmation email will be sent to you. The refund will be automatically within 5 to 10 days on the same account used to order. We will refund the amount paid for the purchase of the item.
If you have returned more than one order in the same package, please wait up to 72 hours for the refund of all returned items.
If you want to change a size / color, or if you want a different item, you will need to place a new order and return us the item that is not suitable for a refund.
We will not support the cost of returns of products. For all returns, thank you to keep the proof of sending. Make sure your return is well packaged to prevent damage to products or boxes.
Contractual right of return
You can return products from mainland France by post in accordance with the terms of our Returns Policy for 7 days after receipt of your order. Under our Returns Policy, products must be in their original state of sale, which includes all labels and packaging. All returned products are inspected. Any returned product that is incomplete, damaged, worn or dirty will not be returned and will be returned to you.
g) Limitation of liability
Even if RACING COLLECTION pays a lot of attention to the presentation of products and their description, you must review for each product its description in order to know its characteristics.
Consulting and ordering on the Internet implies knowledge and acceptance of the characteristics and risks associated with the Internet, in terms of technical performance, response time, risk of interruption, viruses and more generally all risks associated with the connection and transmission of data over the Internet. The Internet user must take all appropriate measures to protect his own data and information stored on his computer equipment.
h) Hypertext links to the Website
You may set up hypertext links to our homepage provided that you do so in a fair and lawful manner, and that this does not affect our reputation or take advantage of it. However, you are prohibited from setting up a hypertext link that suggests any form of association, approval or support on our part, even though none exists.
You are prohibited from setting up a website on which you are not the owner, a link to our homepage.
The Website must not be integrated into another website. In addition, you are prohibited from setting up a hypertext link to the Website, other than to the homepage of the Website. We reserve the right to delete the link without notice.
i) No liability of RACING COLLECTION for the ownership of the brands, the images of personalities and the copyrights and contents of third parties
All trademarks and trade names appearing on the Website are the property of their respective owners.
j) The offer
The items sold are presented with the greatest possible accuracy, they are described in our catalog and we strive to present all the features by snapshots and a descriptive sheet based on data provided by our suppliers, technicians and stylists.
In this case, of course, you will benefit from our "guarantee" consisting of an exchange or refund right.
If, despite all our precautions, errors occur, we could in no case be engaged for this fact.
Our product offers are valid while stocks last.
RACING COLLECTION has the right, at any time, without notice and in its sole discretion, to modify, withdraw or change the Services and / or the pages of the Website.
If any part of the Terms of Sale becomes unenforceable (including any waiver of liability provisions), the remainder of the Terms of Sale would not be affected, and the remaining terms would remain in effect. As far as possible, in the case where a clause / sub-clause or part of a clause / subclause can be separated from the rest of the clause in order to make the part remaining valid, the clause must be interpreted accordingly. Otherwise, you agree that the clause in question be rectified and interpreted in such a way as to approximate the original meaning of the clause, in accordance with the law.
If you do not comply with these Conditions of Sale and if no action is taken against you, we will always retain our right to use our rights and rights to act in any other situation of non-compliance with these Terms of Sale. share.
INTEGRALITY OF THE CONTRACT
These Terms of Sale constitute the entire agreement between the parties and supersede all previous and current agreements between RACING COLLECTION and you. Any waiver of a provision of the Terms of Sale will be effective only after written signature of the representative of SAS ANCO
ETHICAL SUPPLY POLICY
As a trusted company offering its customers high quality products, RACING COLLECTION is committed to ensuring that its suppliers act ethically.
We expect our suppliers to create and maintain an environment that protects the health and safety of their employees and their human rights.
SETTLEMENT OF DISPUTES
These conditions of sale are subject to French law. In case of dispute, an amicable solution will be sought before any legal action. Otherwise, any legal action will be brought before the competent courts within the jurisdiction of SAS ANCO's registered office .